A recent study surveying 992 companies in a variety of sectors and countries with revenues of $500 million that are implementing AI as either a pilot project or “at scale” by technology consulting group Capgemini, supports the belief that the integration of AI will create jobs, rather than destroy them. 83% of respondents in the survey reported new jobs were created as a result of AI implementation. Additionally, 63% reported AI had not destroyed jobs in their organization. These findings support the recent analysis by Gartner that AI will create 2.3 million jobs in 2020 while eliminating 1.8 million.
It also comes down to basic economics. If companies replace all of their employees with AI or robots and a large part of the workforce becomes unemployed, there will be no consumers left to purchase the products these companies produce.
It’s Not Humans Vs. Machines, It’s Humans And Machines
To drive job creation rather than job loss through the adoption of AI, the responsibility will fall on innovators and industry leaders to open new windows of opportunity by training workers for new and emerging skill sets that will grow in demand as AI becomes more widely adopted. Society as a whole also needs to adjust the way we define and stereotype the near, AI-driven future. We need to change the perception of the future from humans vs. machines to humans and machines working together to accomplish a task.
A recent McKinsey study found that few occupations are fully automatable, but 60% of all occupations have at least 30% technically automatable activities. Alphabet’s Executive Chairman Eric Schmidt cited the study at the 2017 Viva Tech conference in Paris when he contended that the problem with AI wouldn’t be massive job loss but instead would be the creation of new jobs with AI-driven components that can’t be filled, adding to the tech talent gap in the U.S. as demand for tech-based skill sets continues to outpace available talent.